MCA Events

MCA Alberta offers education and training programs through a variety of learning opportunities designed to meet unique mechanical and service contractor needs. This is accomplished through member meetings featuring guest presenters on broad industry topics, product specific technical training, HR and other soft skills training, business skills and succession planning.

These programs are designed for owners and senior management, service managers and technicians, HR leaders, frontline field and office staff to keep you current and grow your career.

 

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Seminar-COMMUNICATIONS/EMAIL ETIQUETTE

February 7, 2018 @ 8:00 am - 10:00 am

$65.00

MCA and ECAA have partnered to co-host this seminar.

LEARNING OBJECTIVES

Upon completion of this session, frontline staff, supervisors, and managers will be able to:

  • Determine which communication approaches they’ve been using
  • Explain the three modes of communication and their impact on meaning
  • Choose the appropriate level of listening to apply to conversations at work
  • Identify the best method to use (face-to-face, phone, email, etc.) for future communications
  • Implement electronic communication best practices

Full Course outline here MCA CommunicationsEmail etiquette Feb 2018

MCA Events Cancellation policy

5 business days or more- 100% refunded/4 business days or less- 50% refunded/no show – no refund

Details

Date:
February 7, 2018
Time:
8:00 am - 10:00 am
Cost:
$65.00

Organizers

Mechanical Contractor’s Association
Electrical Contractors Association

Venue

Electrical Contractors Association
17725-103 Ave
Edmonton, AB T5S 1N8 Canada
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Phone:
780 451 2412