MCA Events

MCA Alberta offers education and training programs through a variety of learning opportunities designed to meet unique mechanical and service contractor needs. This is accomplished through member meetings featuring guest presenters on broad industry topics, product specific technical training, HR and other soft skills training, business skills and succession planning.

These programs are designed for owners and senior management, service managers and technicians, HR leaders, frontline field and office staff to keep you current and grow your career.

 

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September 2019

Alberta Springs Golf Tournament

September 10 @ 10:00 am - 5:30 pm
Alberta Springs Golf Resort, 38302 Range Road 283
Red Deer, Alberta
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$165.00

Fees Include: green fees, golf cart, driving range and practice facility, lunch, dinner and prizes! PROGRAM 9:00 AM Registration/10:00 AM Shot Gun Start Format Holes 1-9 Best Ball, Holes 10-18 Scramble Includes lunch and dinner Education Fund All funds raised will be invested back into your industry. MCA Education fund supports Apprenticeship Tuition fee subsidy, AIT Top Apprentice awards, Skills Canada support and keeping your education costs down. Support us through: Mulligans Golf Pong Wheelbarrow of Wine Coin Toss *PRIZE…

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SEMINAR-Performance Management: Coaching, Mentoring & Constructive Feedback

September 25 @ 8:00 am - 10:00 am
Mechanical Contractors Association, 2725 12 Street NE
Calgary, AB T2E 7J2 Canada
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$65.00

PERFORMANCE MANAGEMENT: Coaching, Mentoring and Constructive Feedback This seminar includes valuable hints and information about how to manage your employee’s performance, reduce bias in reviews and find opportunities to negotiate better outcomes at work: LEARNING OBJECTIVES The Why: Performance Differences Elements of High Performing Employees Understanding why people are diffifult to train The basics of peoples demeanor Strategies to Increase Motivation The How: Coaching & Mentoring Differences between fair and equal treatment SMART comments & feedback Reviews and the Law…

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PRODUCT SPECIFIC- Tankless Water Heaters

September 25 @ 5:00 pm - 7:00 pm
Wolseley Inc, 10775 42nd Street SE
Calgary, AB Canada
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$25.00

TRAINING- Tankless Water Heaters   5:00 – 7:00 pm Dinner included Cost $25 Members $40 Non Member Limited Seating available WHAT WILL TECHNICIANS LEARN? This interactive training will be as follows but not limited to: Disassembling and reassembling tankless heaters Tips on service for units Troubleshooting Mobile Rinnai display van will be onsite with multiple units. ( Boiler, Live Fire Furnace, Tankless heater, and Virtual reality game)                          …

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SEMINAR- Customer Service Excellence

September 26 @ 8:30 am - 10:30 am
Electrical Contractors Association, 17725-103 Ave
Edmonton, AB T5S 1N8 Canada
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$65.00

The "customer experience" is the #1 reason why your customers stay with you or go to your competitors. Learn how to communicate clearly and professionally with your current and prospective clients so that each interaction builds trust and enhances respect, thereby ensuring loyalty to you and your organization.   LEARNING OBJECTIVES Upon completion of this session, frontline staff, supervisors, and managers will be able to: Explore common customer* expectations Identify “triggers” (barriers) to providing great customer service, including: Explore proactive…

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October 2019

COURSE – Dispatcher Training Calgary

October 1 @ 8:30 am - October 2 @ 4:30 pm
TBA, 13920 Yellow head Trail
Edmonton, AB T5L 3C2 Canada
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$595.00

DISPATCHER TRAINING Audience- Dispatchers, Service Managers, Management Staff Responsible for Dispatchers and Lead Service Technicians A contracting firm’s dispatchers serve as the nerve center of the entire company. The more knowledgeable and capable they are at serving customers and communicating with field personnel, the better they can contribute to the success of the business. The training is designed to enhance your dispatcher’s skill set through group exercises, self-assessment tools and discussion groups. LEARNING OBJECTIVES The Dispatchers Influence in the Organization and…

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SEMINAR- Social Media for Business

October 16 @ 8:00 am - 10:00 am
Mechanical Contractors Association, 2725 12 Street NE
Calgary, AB T2E 7J2 Canada
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$65.00

This seminar provides a number of best practices, tricks and tips on social media use. There are a number of activities throughout the session to help participants develop a communications and social media strategy for their company and to help them think about their social media needs in a strategic way. What will you learn? Communications Theory Importance of two-way communication Importance of feedback loops Encoding/Decoding and noise Concept of Noise Competition Disjointed messaging Inconsistency The latest thing Overview of…

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PRODUCT SPECIFIC- OCTOBER

October 16 @ 5:00 pm - 7:00 pm
TBA, 13920 Yellow head Trail
Edmonton, AB T5L 3C2 Canada
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$25.00

TRAINING- QuickVic™ SD Installation-Ready™ System  5:00 – 7:00 pm Dinner included Cost $25 Members $40 Non Member Limited Seating available WHAT WILL TECHNICIANS LEARN? This interactive training will be as follows but not limited to: Learn about this plain end pipe joining technology designed for use on carbon steel piping systems Proper inspection and visual verification of the joint     MCA Events Cancellation policy 5 business days or more- 100% refunded/4 business days or less- 50% refunded/no show – no…

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COURSE- Reasonable Suspicion Training for Supervisors

October 23 @ 8:00 am - 12:00 pm
SureHire, 1103 Parsons Road SW
Edmonton, AB T6X0X2 Canada
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$149.95

SUPERVISOR Reasonable Suspicion Training This course is designed to help supervisors recognize substance abuse in the workplace before drug and alcohol abuse incurs costs to the employer and becomes a preventable safety incident. Participants will be educated on proper tools and skills to recognize and handle possible substance abuse within the workplace. LEARNING OBJECTIVES Describe the performance management cycle and process The regulations surrounding Reasonable Suspicion Training What “reasonable suspicion” means and how it differs from other testing How to action the Reasonable Suspicion five step process The…

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COURSE- CCA Subcontracts 101 Edmonton

October 24 @ 8:00 am - 12:00 pm
Edmonton Construction Association, 10215 176 St NW
Edmonton, AB T5S 1M1 Canada
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$145.00

The Canadian Construction Association publishes standard documents for the Construction Industry. This is a half-day workshop on the various CCA Sub-Contracts with an emphasis on the roles and responsibilities of the Contractor, the Sub-Contractor and the Sub-Sub Contractor. What will you learn? CCA-1 – Stipulated Price Subcontract CCA-19 – Stipulated Price Sub-Subcontract ACA Form A – Agreement between Contractor and Sub-Contractor ACA Form B – Agreement between Sub-Contractor and Sub-Subcontractor Guides covered by the course: CCA-51 – Guide to Calling…

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COURSE – CCA Subcontracts 101 Calgary

October 31 @ 8:00 am - 12:00 pm
Mechanical Contractors Association, 2725 12 Street NE
Calgary, AB T2E 7J2 Canada
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$145.00

The Canadian Construction Association publishes standard documents for the Construction Industry. This is a half-day workshop on the various CCA Sub-Contracts with an emphasis on the roles and responsibilities of the Contractor, the Sub-Contractor and the Sub-Sub Contractor. What will you learn? CCA-1 – Stipulated Price Subcontract CCA-19 – Stipulated Price Sub-Subcontract ACA Form A – Agreement between Contractor and Sub-Contractor ACA Form B – Agreement between Sub-Contractor and Sub-Subcontractor Guides covered by the course: CCA-51 – Guide to Calling…

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