MCA Events

MCA Alberta offers education and training programs through a variety of learning opportunities designed to meet unique mechanical and service contractor needs. This is accomplished through member meetings featuring guest presenters on broad industry topics, product specific technical training, HR and other soft skills training, business skills and succession planning.

These programs are designed for owners and senior management, service managers and technicians, HR leaders, frontline field and office staff to keep you current and grow your career.

 

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September 2019

SEMINAR-Performance Management: Coaching, Mentoring & Constructive Feedback

September 25 @ 8:00 am - 10:00 am
Mechanical Contractors Association, 2725 12 Street NE
Calgary, AB T2E 7J2 Canada
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$65.00

PERFORMANCE MANAGEMENT: Coaching, Mentoring and Constructive Feedback This seminar includes valuable hints and information about how to manage your employee’s performance, reduce bias in reviews and find opportunities to negotiate better outcomes at work: LEARNING OBJECTIVES The Why: Performance Differences Elements of High Performing Employees Understanding why people are diffifult to train The basics of peoples demeanor Strategies to Increase Motivation The How: Coaching & Mentoring Differences between fair and equal treatment SMART comments & feedback Reviews and the Law…

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PRODUCT SPECIFIC- Tankless Water Heaters

September 25 @ 5:00 pm - 7:00 pm
Wolseley Inc, 10775 42nd Street SE
Calgary, AB Canada
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$25.00

TRAINING- Tankless Water Heaters   5:00 – 7:00 pm Dinner included Cost $25 Members $40 Non-Member Limited Seating available WHAT WILL TECHNICIANS LEARN? This interactive training will be as follows but not limited to: Disassembling and reassembling tankless heaters Tips on Servicing units Troubleshooting Mobile Rinnai display van will be onsite (SENSEI Condensing Tankless, i-Series Boiler, Direct Vent Wall Furnace (live fire), VR Tankless Install)                              …

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SEMINAR- Customer Service Excellence- Edmonton

September 26 @ 8:30 am - 10:30 am
Electrical Contractors Association, 17725-103 Ave
Edmonton, AB T5S 1N8 Canada
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$65.00

The "customer experience" is the #1 reason why your customers stay with you or go to your competitors. Learn how to communicate clearly and professionally with your current and prospective clients so that each interaction builds trust and enhances respect, thereby ensuring loyalty to you and your organization.   LEARNING OBJECTIVES Upon completion of this session, frontline staff, supervisors, and managers will be able to: Explore common customer* expectations Identify “triggers” (barriers) to providing great customer service, including: Explore proactive…

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October 2019

COURSE – Dispatcher Training Calgary

October 1 @ 8:30 am - October 2 @ 4:30 pm
Royal Hotel, Trademark Collection by Wyndham, 2828 23 Street NE
Calgary, Alberta T2E 8T4 Canada
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$595.00

DISPATCHER TRAINING Audience- Dispatchers, Service Managers, Management Staff Responsible for Dispatchers and Lead Service Technicians A contracting firm’s dispatchers serve as the nerve center of the entire company. The more knowledgeable and capable they are at serving customers and communicating with field personnel, the better they can contribute to the success of the business. The training is designed to enhance your dispatcher’s skill set through group exercises, self-assessment tools and discussion groups. LEARNING OBJECTIVES The Dispatchers Influence in the Organization and…

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SEMINAR- Social Media for Business

October 16 @ 8:00 am - 10:00 am
Mechanical Contractors Association, 2725 12 Street NE
Calgary, AB T2E 7J2 Canada
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$65.00

This seminar provides a number of best practices, tricks and tips on social media use. There are a number of activities throughout the session to help participants develop a communications and social media strategy for their company and to help them think about their social media needs in a strategic way. What will you learn? Communications Theory Importance of two-way communication Importance of feedback loops Encoding/Decoding and noise Concept of Noise Competition Disjointed messaging Inconsistency The latest thing Overview of…

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PRODUCT SPECIFIC- OCTOBER Calgary

October 16 @ 5:00 pm - 7:00 pm
Sheraton Cavalier Hotel, 2620 32nd Avenue NE
Calgary, Alberta Canada
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$25.00

TRAINING- QuickVic™ SD Installation-Ready™ System  5:00 – 7:00 pm Dinner included Cost $25 Members $40 Non-Member Limited Seating available WHAT WILL TECHNICIANS LEARN? This interactive training will be as follows but not limited to: Overview of Victaulic’s new Quick Vic Small Diameter product line, technology and applications Pipe end preparation requirements Lubrication & pipe depth marking requirements Installation verification Hands on training with PC3110 cut and mark tool Hands on installation training with couplings, fittings & valves Evening Sponsored by:…

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Edmonton 43rd Old Timers Night

October 17 @ 5:00 pm - 10:00 pm
Polish Hall, 10960 104 Street NW
Edmonton, Alberta T2H 2W6
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$80.00

  For all details and information and more details, please click the link below! 2019 invite  

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MEMBER MEETING- What’s new with Inspections in the City of Edmonton

October 22 @ 3:30 am - 5:30 pm
Canadian Brewhouse, 9538 Ellerslie Road
Edmonton, AB T6X 0K6 Canada
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$25.00

PROGRAM 3:30 PM Registration/Networking 4:00 PM MCA & CIPH Update 4:30 PM Speaker- Chief Plumbing & Gas Inspector Steve Goodwin 5:00 PM Roundtable discussions with Inspectors City Of Edmonton Inspector update Chief Plumbing & Gas Inspector Steve Goodwin will give members reminders and tips for flawless inspections. He will also discuss the new construction heat Standata. We will also hear about the City’s newest project SCIE (SKY) that will launched October 1. Stick around to build relationships with the inspectors…

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COURSE- Reasonable Suspicion Training for Supervisors

October 23 @ 8:00 am - 12:00 pm
SureHire, 1103 Parsons Road SW
Edmonton, AB T6X0X2 Canada
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$149.95

SUPERVISOR Reasonable Suspicion Training This course is designed to help supervisors recognize substance abuse in the workplace before drug and alcohol abuse incurs costs to the employer and becomes a preventable safety incident. Participants will be educated on proper tools and skills to recognize and handle possible substance abuse within the workplace. LEARNING OBJECTIVES Describe the performance management cycle and process The regulations surrounding Reasonable Suspicion Training What “reasonable suspicion” means and how it differs from other testing How to action the Reasonable Suspicion five step process The…

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Construction Career Expo- Volunteers Needed

October 23 @ 9:30 am - 2:00 pm
BMO CENTER, 20 Roundup Way SE
Calgary, Alberta T2G 2W1
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Volunteer

This Expo is a unique opportunity for students to explore the wide variety of career options available in the construction industry and to learn about these careers through interactive and engaging displays. Over the past decade, the Expo has grown to expose thousands of students to the construction industry through a variety of hands-on and virtual reality exhibits. MCA will have a booth at the 13th Annual Construction Career Expo next month. We are planning to have a pipe connecting…

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