MCA Alberta offers education and training programs through a variety of learning opportunities designed to meet unique mechanical and service contractor needs. This is accomplished through member meetings, short seminars and full day courses. These feature guest presenters on broad industry topics, product specific technical training, HR and other soft skills training, business skills and succession planning.

Programs are designed specifically for owners and senior management, service managers and technicians, HR leaders, frontline field and office staff to keep the entire team current and to help grow your career.

“I have taken both Project Management and Construction law courses through the MCA and these courses are a must for anyone starting in a management role. Since then, I have enrolled my staff to complete as well.” 

Cody Christman ,VP Strathcona Mechanical

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Training: Finding Opportunity in Conflict

October 20, 2021 @ 10:00 am - 11:30 am MDT

$60.00 – $80.00

Join MCA for this virtual workshop.

Finding Opportunity in Conflict

Conflict is an inevitable part of daily living. In our business, personal and social interactions, we encounter conflict. When mismanaged, it can be destructive and disruptive. If properly addressed, it is an opportunity for creativity and problem solving. In this workshop you will learn how to recognize the potential in conflict, get conflict into the open and establish a climate where both parties can negotiate a successful, win-win outcome.

What will you learn?

At the end of this workshop, participants will be able to:

  • identify the nature of conflict
  • demonstrate ways to effectively manage our own and others’ responses to stress and triggers
  • demonstrate techniques for resolving conflict successfully
  • develop personal action plans to resolve conflict


Denise is co-founder of The Performance Group OE Inc. She is a natural leader and an engaging teacher, speaker, facilitator, and trainer. Denise is committed to enhancing the development of individuals, teams, and organizations.


MCA Events Cancellation policy

5 business days or more- 100% refunded/4 business days or less- 50% refunded/no show – no refund


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October 20, 2021
10:00 am - 11:30 am MDT
$60.00 – $80.00




Mechanical Contractor’s Association
403 250-7237
View Organizer Website

 Employers can get up to 2/3 of the registration fee (up to 10,000/employee/fiscal year) for training.